Shree Ram Fabrics & Allied Industries ("SRFAI", "we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website srfai.com or communicate with us in connection with our textile manufacturing business. By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

We may collect the following types of personal information: Contact Information: Name, email address, phone number, and company name when you submit an inquiry form or contact us directly. Business Information: Details about your fabric requirements, order specifications, and business needs that you voluntarily provide to us. Technical Information: IP address, browser type, device information, pages visited, and time spent on our website, collected automatically through cookies and similar technologies. Communication Records: Records of correspondence, inquiries, and responses exchanged between you and SRFAI.

We use the information we collect for the following purposes: • To respond to your inquiries and provide information about our products and services • To process and fulfil fabric orders and business transactions • To communicate updates, new product information, and relevant industry news • To improve our website and user experience • To comply with legal obligations and protect our legitimate business interests • To prevent fraud and maintain the security of our website and business operations

SRFAI does not sell, trade, or otherwise transfer your personal information to unrelated third parties without your consent, except in the following circumstances: Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements. Legal Requirements: We may disclose your information when required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others. Business Transfers: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Business inquiry records are typically retained for a period of seven years in accordance with standard business practice. When personal information is no longer required, we ensure it is securely deleted or anonymized.

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission, and restricted access to personal information by our employees. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information: • Right of Access: To request a copy of the personal information we hold about you • Right to Rectification: To request correction of inaccurate or incomplete information • Right to Erasure: To request deletion of your personal information in certain circumstances • Right to Restrict Processing: To request that we limit how we use your information • Right to Object: To object to certain types of processing, including direct marketing • Right to Data Portability: To receive your information in a structured, machine-readable format To exercise any of these rights, please contact us at info@srfai.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Shree Ram Fabrics & Allied Industries (SRFAI) Textile Colony, Village Bajra, Rahon Road Ludhiana – 141007, India Email: info@srfai.com Phone: 95802-99000 | 99105-54341